Introduction

This report summarises the candidate's preferred or typical behaviours, measured across twenty universal competencies, that may influence, enable, or shape their job performance. The scores in this report therefore reflect the candidate's potential to perform and are based on their responses to the Occupational Personality Questionnaire (OPQ). The accuracy of this report may be affected by the veracity of the candidate's responses and their capacity for self-awareness.

This report remains valid for 18 to 24 months and should be treated as confidential. In case of any significant changes in the candidate's professional or personal circumstances, taking the OPQ again is strongly recommended.

Summary of Competency Potential

The index numbers refer to the 20 competency dimensions of the SHL Universal Competency FrameworkTM.

1. Leading and Deciding

1.1. Deciding and Initiating Action

2

Less likely to be a strength

1.2. Leading and Supervising

2

Less likely to be a strength

2. Supporting and Cooperating

2.1. Working with People

3

Moderately likely to be a strength

2.2. Adhering to Principles and Values

2

Less likely to be a strength

Note that OPQ32 only measures some aspects of this competency, specifically related to complying with rules and using diversity in the workplace.

3. Interacting and Presenting

3.1. Relating and Networking

4

Quite likely to be a strength

3.2. Persuading and Influencing

4

Quite likely to be a strength

3.3. Presenting and Communicating Information

3

Moderately likely to be a strength

4. Analysing and Interpreting

4.1. Writing and Reporting

3

Moderately likely to be a strength

4.2. Applying Expertise and Technology

3

Moderately likely to be a strength

4.3. Analysing

3

Moderately likely to be a strength

5. Creating and Conceptualising

5.1. Learning and Researching

3

Moderately likely to be a strength

5.2. Creating and Innovating

4

Quite likely to be a strength

5.3. Formulating Strategies and Concepts

3

Moderately likely to be a strength

6. Organising and Executing

6.1. Planning and Organising

3

Moderately likely to be a strength

6.2. Delivering Results and Meeting Customer Expectations

3

Moderately likely to be a strength

6.3. Following Instructions and Procedures

3

Moderately likely to be a strength

7. Adapting and Coping

7.1. Adapting and Responding to Change

4

Quite likely to be a strength

7.2. Coping with Pressures and Setbacks

4

Quite likely to be a strength

8. Enterprising and Performing

8.1. Achieving Personal Work Goals and Objectives

2

Less likely to be a strength

8.2. Entrepreneurial and Commercial Thinking

2

Less likely to be a strength

Competency Definitions

1. Leading and Deciding

1.1. Deciding and Initiating Action
Makes quick and clear decisions and is ready to take considered risks; takes initiative and works under own direction; acts with confidence and takes responsibility for decisions, people and projects.
1.2. Leading and Supervising
Provides the team with a clear direction and exerts control; delegates tasks, motivates and empowers others; provides people with development opportunities.

2. Supporting and Cooperating

2.1. Working with People
Shows empathy and sincere interest in people; engages others in decision-making and provides them with necessary support; shows respect for the views and contributions of others; adapts to the team, fits in and builds team spirit.
2.2. Adhering to Principles and Values
Upholds ethics and values; demonstrates consistency and integrity; promotes and defends equal opportunities and diversity; encourages organisational and invididual responsibility.

3. Interacting and Presenting

3.1. Relating and Networking
Easily establishes new relationships; builds and maintains effective networks of contacts; reconciles potential conflicts.
3.2. Persuading and Influencing
Gains agreement and commitment by persuading, convincing and negotiating; makes a strong personal impact on others and influences them; champions and effectively promotes ideas and decisions.
3.3. Presenting and Communicating Information
Speaks clearly, in a well-structured and logical way; makes presentations speaks in public with skill and confidence; responds quickly to the needs of the audience, their reactions and feedback.

4. Analysing and Interpreting

4.1. Writing and Reporting
Writes clearly and convincingly; structures information in a logical way, meeting the needs and understanding of the intended audience.
4.2. Applying Expertise and Technology
Applies specialist job knowledge and detailed technical expertise; uses relevant experience and current technology to achieve objectives; pursues continual professional development; shares knowledge and know-how with others.
4.3. Analysing
Analyses various types of data and identifies patterns and relationships; demonstrates clear analytical thinking, making rational judgments and realistic conclusions from the available information and analysis; demonstrates systemic approach to problem solving.

5. Creating and Conceptualising

5.1. Learning and Researching
Is open to new ideas and experiences; seeks out opportunities to develop and learn new skills; encourages an organisation-wide learning approach.
5.2. Creating and Innovating
Applies creativity and innovation to problem solving; produces and develops new ideas, designs, approaches or insights.
5.3. Formulating Strategies and Concepts
Identifies and creates visions for the long term future; sets and develops strategies; takes account of a wide range of relevant issues and works strategically to realise organisational goals.

6. Organising and Executing

6.1. Planning and Organising
Sets clearly defined objectives; plans activities and projects well in advance, identifying and allocating resources needed to accomplish tasks; monitors performance against deadlines and milestones.
6.2. Delivering Results and Meeting Customer Expectations
Works in a systematic, methodical and orderly way; focuses on customer needs and satisfaction; monitors and maintains quality, productivity and performance; consistently achieves goals.
6.3. Following Instructions and Procedures
Follows rules, procedures, policies and instructions without challenging authority; keeps to schedules and arrives punctually for work and meetings; demonstrates commitment to the organisation.

7. Adapting and Coping

7.1. Adapting and Responding to Change
Adapts to changing circumstances; tolerates ambiguity, accepts and welcomes change; shows interest in new experiences and emerging opportunities.
7.2. Coping with Pressures and Setbacks
Maintains a positive outlook at work; works productively even under high pressure; keeps emotions under control, handles criticism well and learns from it.

8. Enterprising and Performing

8.1. Achieving Personal Work Goals and Objectives
Accepts and tackles demanding goals with enthusiasm and zeal; works hard and is ready to make extra effort if necessary; seeks progression to roles of increased responsibility and influence; makes use of development opportunities.
8.2. Entrepreneurial and Commercial Thinking
Demonstrates interest in market and industry trends; identifies new business opportunities; is financially aware and thinks in terms of profits, losses and value added.